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    WhatsApp Launches Business AI With Automated Customer Support for Small Businesses in India

    3 hours ago

    WhatsApp on Friday announced a new feature aimed at providing customer support using artificial intelligence (AI). Dubbed Business AI, it is being introduced within the WhatsApp Business app. As per the Meta-owned platform, Business AI can help businesses automate customer interactions, respond to queries around the clock, and drive sales. It does not require any additional software or third-party tools. Business AI supports all native Indian languages and is geared towards small and medium-sized businesses.
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